Austria is perfect for sightseeing, with an assortment of wonderful tourist attractions; just the mention of this scenic, multicultural country brings to mind images of skiing in the Alps, exploring Vienna's impressive Baroque architecture and sampling the warm, rich cuisine of the alpine villages and their friendly inhabitants.

Austria is the birthplace of many famous figures, including Wolfgang Amadeus Mozart and Sigmund Freud, not to mention Arnold Schwarzenegger. Austria is also home to Swarovski crystals, Lipizzaner stallions and the 11th-century Hohensalzburg Fortress, as well as one of the largest youth parties in Europe, the Danube Island Festival.

Austria is a year-round destination, with snowy winters perfect for mountaineering, skiing and snowboarding, and mild summers ideal for sightseeing. The many sights and attractions are made accessible by the national railway system, the U-Bahn, extensive motorways and various ports and harbours. With all these magnificent highlights so easily within grasp, taking a trip to this beautiful country in the warm heart of Europe is guaranteed to be a fulfilling, memorable experience for anyone!

Business protocol is very important in Austria and business is formal, structured and conservative, more so than many other Western European countries; all correspondence such as faxes and emails should also be formal. Dress is conservative, yet elegant; Austrians take great pride in their appearance and a good quality, well-fitting suit for men and women should be worn to make a good first impression. Austrians are also very title-conscious; always use last names with a preceding title such as Herr (Mr), Frau (Mrs) or Fräulein (Miss), along with their professional or academic title where applicable (e.g. Herr Professor Kaufmann). It is vital to arrive punctually for meetings and to be thoroughly prepared, as meetings are brief and to the point. Be prepared to engage in preliminary small talk, including a knowledge of current affairs, before getting down to business. English is widely spoken in business, but printed literature should be in German if possible. Offices open at 8am and close promptly at 5pm Monday to Friday.

Austria enjoys a temperate Central European climate with four distinct seasons. Summers are hot with cool nights. In Vienna and other low-lying cities temperatures during the day can get uncomfortably hot over July and August. Winters are cold, below freezing in January and February. The ski season in the Alps runs from December to April but the mountains are also popular with hikers and climbers over the summer when the weather is usually warm and bright.

The international access code for Austria is +43. The outgoing code is 00 followed by the relevant country code (e.g. 0044 for the United Kingdom). The area code for Vienna is (0)1. Public telephone boxes can be used for direct dial calls within the country and overseas. Austria's mobile network operates on the 900 and 1800 bands for GSM. Internet cafes are widely available.

It is compulsory that vehicles are driven with their lights on throughout the year. Smoking is not allowed in many public places.

Travellers from non-EU countries over 17 years are allowed to bring in the following items without paying customs duty: 200 cigarettes, or 100 cigarillos, or 50 cigars, or 250g of smoking tobacco, or a proportional mix of these products; 2 litres wine, or 1 litre of spirits with alcohol content more than 22%, or 2 litres of alcohol volume less than 22%; 60ml perfume and 250ml eau de toilette; and other goods to a total value of EUR175. Restricted items include pornographic material and fresh foodstuffs such as meat and dairy products. Travellers must have a European Firearms Pass if travelling with firearms.

Electrical current is 230 volts, 50Hz. The Schuko plug and receptacle with side grounding contacts and European round 2-pin plugs are standard.

No vaccinations are necessary for business visits or general tourism in Austria. There is, however, a risk of tick-borne encephalitis for long-term visitors who expect to be visiting rural or forested areas in spring or summer. These travellers should consider vaccination and ensure they take precautions against tick infestation. Water and food are safe. Medical facilities are excellent. Medical insurance is advised unless from the UK - citizens of EU countries can get free emergency medical treatment at public hospitals in Austria on production of a European Health Insurance Card (EHIC). Bird flu was found in dead swans in the southern province of Styria in February 2006 and stringent measures were taken to contain the outbreak. The risk is very low for travellers, but all close contact with wild, domestic and caged birds should be avoided, and all poultry and egg dishes well cooked as a precaution.

The official language in Austria is German.

The unit of currency is the Euro (EUR), which is divided into 100 cents. Currency can be exchanged at banks and bureaux de change available in all towns, but it may be easier to use the ATMs. Banks are closed on Saturdays and Sundays, but exchange offices at airports and major city rail terminals are open seven days a week. Major credit and debit cards are widely accepted though some small hotels and restaurants may only accept cash. Travellers cheques are also accepted.

The borderless region known as the Schengen area includes the following countries: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Malta, The Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain and Sweden. All these countries issue a standard Schengen visa that has a multiple entry option that allows the holder to travel freely within the borders of all.

Travel to Austria is generally trouble-free, however visitors are advised to take sensible safety precautions particularly in larger cities.

Local time in Austria is GMT +1 (GMT +2 from the last Sunday in March to the last Sunday in October).

A 10-15% service charge is normally added to hotel and restaurant bills in Austria, but it is customary to leave another 5% if satisfied with the service. It is common to give the money to the waiter rather than leave it on the table, but leaving small change for other service personnel is fine. Taxis expect a 10% tip.