Car rental companies include Avis, Budget, Europcar and Hertz.

City bus services 208 and 192 leave from the roundabout in front of the passenger terminal, ferrying passengers regularly to the city centre. Taxis are also available outside the arrivals hall and take 20 minutes to get to the city centre. A shuttle train operates between the airport and the city centre. The Kraków-Balice train station is located 200m from the passenger terminal and operated a daytime service every 30 minutes.

Tel: +48 (0) 12 639 33 01; or +48 (0) 12 639 33 22.

None.

There are banks, bureaux de change and ATMs at the airport. Other facilities include restaurants, bars, and shops, duty-free, child facilities, tourist information and hotel reservations desk, WiFi and a post office. A business lounge (60 zl) and VIP lounge is also available. Disabled facilities are good; those with special needs should contact their airline in advance.

The national language is Polish. English is widely understood in tourist areas.

The official currency is Zloty (PLN), divided into 100 groszy. Poland is essentially a 'cash country', and it is difficult to negotiate credit cards and travellers cheques in the cities, and well nigh impossible in rural areas. American Express, Diners Club, Visa and MasterCard are, however, accepted in places frequented by tourists. ATMs are also beginning to proliferate in Polish cities, where the sign 'Bankomat' indicates them. Money (preferably US$ or Euros) can be exchanged in the cities and larger towns at banks, hotels or bureaux called 'kantors', which offer the best rates. Banks are open Monday to Friday from 9am to 5pm and some are open on Saturday till 1pm.