Although Zermatt is a holiday resort dedicated to skiing, there are plenty of other winter sports and indoor pursuits to keep everyone busy. Hiking paths can be tackled even in winter, or those who can't balance on skis can hire a sled from their hotel and toboggan down the trails. A great way to get some exercise and explore the area is to take one of the walking tours arranged by the local tourist office. Sleigh rides and dog sledding are also popular diversions. Indoors there are seven swimming pools and 17 saunas distributed through the various hotels, and indoor sports like tennis, squash and even golf can be enjoyed. The village also sports two ice rinks and a fascinating museum devoted to mountaineering.

The three official languages are Swiss German, French and Italian. A few people speak Romansch, but this is confined to the southeastern corner of the country. Most people know at least three languages, including English.

The official currency is the Swiss franc (CHF) divided into 100 rappen (German) or centimes (French). Although not part of the EU many prices are nonetheless indicated in Euros and some merchants may accept Euros. Visa, MasterCard and American Express are widely accepted and ATMs are widespread; many are equipped with the Cirrus or Maestro system. Banks offer the best exchange rates for travellers cheques and foreign currency, but it is also possible to exchange money at major hotels, main train stations and airports. Banks are open Monday to Friday.

Zermatt is not a resort for beginners and the ski school has a poor reputation. Getting up the mountain and around the different ski areas can be slow, and the waiting time for lifts during the peak holiday season can be long. Some of the expert slopes only open in January or early February.

On a Zermatt holiday, the evening fun begins when skiers are wending their way down the slopes heading home, stopping off to warm up with schnapps or a mug of hot spiced wine in one of the cosy mountain stubli. In Zermatt itself, restaurants tend not to open too early, so before dinner drinks are called for at one of the multitude of bars hidden away in the village alleys, or the firelit pubs in the hotels. To dance off the effects of dinner later there are discos aplenty. The hottest spot in town is the Post Hotel, which has a disco and a jazz bar. Moby Dick, in the Schweizerhof, and Pollux are also happening spots.

The holiday hub of Zermatt excels particularly in the area of fine dining, with a multitude of options, but those who prefer something a little more basic can also find McDonalds in the Main Street. The most charming dining experiences are offered at the mountain restaurants in little villages (like Sunnegga, Rothorn and Findeln) surrounding the town, where quaint chalets have been turned into gourmet kingdoms and view sites topped with terraces offer hearty snacks and warming drinks. The mountain restaurants specialise in luncheons, and reservations are advisable.

In Zermatt itself there are plenty of restaurants throughout the town. Regarded as one of the best is the Rôtisserie La Broche in the Zermatterhof, with prices to match its elegant and flawless reputation. Part of the Zermatt experience is to enjoy a traditional Swiss fondue (either meat or cheese). The Stockhorn Grill Room is highly recommended for fondue, as is the Café Du Pont set at the south end of the main street. Homegrown lamb is another local speciality, prepared in a variety of delicious ways.

For an excellent budget meal while on holiday in Zermatt, the station buffet (Bahnhofbuffet-Panorama) is a good bet, offering a buffet 'menu of the day'.

Switzerland is renowned for high quality products, and most of them are on offer in the dozens of classy shops that line the main street of Zermatt. Price tags are heavy. Favourite holiday buys are of course souvenirs, from fine Swiss watches to the classic Swiss army knife, or perhaps a T-Shirt bearing an image of the mighty Matterhorn. Cuckoo clocks and fluffy toy animals abound, too, and there is enough jewellery to stock a treasury. Being a ski and climbing resort, Zermatt also boasts several stores offering the latest in equipment and outfits, and there are also numerous designer clothing boutiques.

Local time in Switzerland is GMT +1 (GMT +2 between March and October).